A Digital Customer Experience Case Study: Sephora’s Supremacy
A few years ago, I wrote Digital Experience: The New Heart Of Customer ...
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McorpCX has a flexible approach to working together driven by your needs, most often in one or more of 3 ways: Delivering for you (on programs and initiatives), delivering alongside you (with expert staff), or supporting you (coaching and advisory).
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Technology and digital ways of working are increasingly core to the delivery and management of customer and employee experiences. This is where our industry-leading technology and services partners come in: getting you started faster, and accelerating your time to value.
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At the heart of every great client engagement are great, talented people who want to make an impact and enjoy helping other people. If you’re an experienced, growth-oriented and empathetic human with a customer-first mindset, we’d like to meet you.
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Our Story
McorpCX was founded in 2002 on a simple premise: Eliminate friction, meet unmet needs, and drive greater value by helping companies better serve their customers across experiences, journeys, and channels. Our inspiration? The wheat fields of Canada.
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