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Your Resource Center

What challenges do you face and how can McorpCX help?

All Resources

  • Podcasts

Exploring customer experience management with Michael Hinshaw's holistic Experience Operating System.

  • Webinar

Wednesday 20 November 2024, 10am PT, 1pm ET. Unlock the Power of CX Data to Drive Real Business Results

  • Webinar

Gain key insights to maximize the effect of AI in customer experience.

  • Webinar

Learn the Impact (and Measurable Value) of Human-Centric Design and Innovation

  • Article

Why intentionally designing customer experiences is key to differentiating yourself from competitors and thriving in a customer-driven world.

  • Webinar

Transform Customer Experience into a Profit-Driving Strategy—and Effectively Communicate Its Value Across Your Organization.

  • Webinar

Learn how to deeply connect with your customers by understanding their wants, needs, and expectations – even when they don’t know themselves.

  • Article

Aligning EX and CX efforts pays off. But the two shouldn't be treated the same.

  • Webinar

Unlock the Power of Cross-Organizational Collaboration to Elevate Customer and Employee Experiences

  • Article

Empower and motivate integrated, cross-org teams and experience-led behaviors

  • Webinar

Get crucial insights into Global CX program investments in 2024.

  • Article

How improving employee experience boosts customer experience and business performance. Plus, it makes it more fun to work at your company.