Employee Journey Mapping

Employee journey mapping is a process that visually represents the employee experience from hire to onboarding and exit, across their relationship with your orgnization. Based on employee research and insights, employee journey maps can identify areas for improvement, help make employees more productive and efficienct, and inform investments based on priortizing what's most important.

The foundation of customer experience—your people—is what makes everything else possible. Employee journey mapping is important because it helps you discover opportunities for mutual value creation (your employees, and your business) by attracting, motivating, and retaining the best employees, and enable them to do their best work.

Employee journey mapping is more relevant than ever in a world of hybrid and remote work. By better understanding your people, you can better align your business requirements with their needs. You'll be able to enhancing remote onboarding and integration, better support work-life balance, and over come common challenges like isolation, overworking, and communication barriers.

An Employee Journey Map is a visual representation of an employee's experiences, interactions, and emotions throughout their entire tenure within an organization. It's a tool used to gain insight into the employee experience, from initial japplication to the final day of work. This map is designed to help employers understand and improve employee interactions with at each stage of their journey. 

To build an Employee Journey Map, identify key stages from recruitment to departure. Gather employee feedback, pinpoint touchpoints, and note emotions at each stage. Visualize the map to understand and optimize the overall experience, enhancing satisfaction and engagement.