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Failing Your Customers Can Help You Serve Them Better

rowstartMar 20, 2017 12:28:00 PMrowbreakFailing Your Customers Can Help You Serve Them Betterrowbreakhttps://cdn2.hubspot.net/hubfs/32152/McorpCX%20Insights%20Files/Blog/Failure%20to%20Learn-Failing%20Failure%20Graphic.pngrowbreakhttps://www.mcorpcx.com/resource-center/articles/failing-your-customers-can-help-you-serve-them-betterrowend
Hey, we get it – nobody wants to fail. But the hard truth is that failure is a fact of life. We try, get knocked down, and pick...
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3 Ways Your Customers Might Hate You (and You May Not Know It)

rowstartNov 7, 2016 6:54:00 AMrowbreak3 Ways Your Customers Might Hate You (and You May Not Know It)rowbreakhttps://cdn2.hubspot.net/hubfs/32152/Imported_Blog_Media/angry-emoticon-e1478531102286.pngrowbreakhttps://www.mcorpcx.com/resource-center/articles/3-ways-customers-might-hate-may-not-knowrowend
Most companies at least try to serve customers well, even if some don’t succeed. But even the best-intentioned organizations can...
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Walgreens Engages TaskRabbit to Deliver Innovative Customer Service

rowstartApr 12, 2015 10:27:00 AMrowbreakWalgreens Engages TaskRabbit to Deliver Innovative Customer Servicerowbreakhttps://cdn2.hubspot.net/hubfs/32152/Imported_Blog_Media/mcorpcx_blog-walgreens.jpgrowbreakhttps://www.mcorpcx.com/resource-center/articles/cx-service-innovation-walgreens-partners-with-taskrabbitrowend
Whatcha gonna do when the flu comes for you? You’re sick in bed, feeling like crap (headache, aches and pains). You lack the...
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Rebates and Their Impact on the Retail Customer Experience

rowstartMar 30, 2015 2:51:00 PMrowbreakRebates and Their Impact on the Retail Customer Experiencerowbreakhttps://cdn2.hubspot.net/hubfs/32152/Imported_Blog_Media/mcorpcx_blog-retail_rebates-customer_experience.jpgrowbreakhttps://www.mcorpcx.com/resource-center/articles/retail-rebates-and-customer-experiencerowend
The changing role of rebates in the era of the smart customer
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