News & Press | MCorpCX (2)

Let’s Talk

Let’s Talk

Customers are taking to social media to share feedback. Are businesses listening?

With customers responding to surveys less and less, companies are looking to AI to analyze nontradit...

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McorpCX and CXPA Support Customer Experience Professionals

McorpCX and the CXPA Expand Their Relationship Supporting Customer Experience Professionals

McorpCX becomes a Silver Sponsor of the Customer Experience Professionals Association, supporting th...

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Using Buyer Personas to Support Customer Journey Mapping

How to Use Buyer Personas to Support Customer Journey Mapping

Buyer personas are a well-worn technique adopted by marketers to get under the skin of customers. Bu...

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Join the Customer Experience Masters Academy (CXMA)

The All New Customer Experience Masters Academy (CXMA)

McorpCX launches CXMA eLearning to educate, train, and engage everyone in an organization on custome...

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McorpCX included in Now Tech: Customer Experience Strategy Consulting Practices, Q1 2022 Report

McorpCX announced that Forrester Research, Inc has listed the Company in their recent report Now Tec...

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Digital Customer Strategy & Experience Consulting Report

ALM Intelligence/Kennedy Research ALM Intelligence/Kennedy Research named McorpCX a global leader in...

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