- Who We Serve
In this webinar, we explore employee experience and the future of work, and how future-focused organizations align brand and culture to better connect with, engage and serve their people.
The very nature of work has changed for most employees. Workforce attitudes and expectations have radically shifted across industries, making the ability to design and activate a reimagined employee experience a critical success factor for talent recruitment and retention.
At the same time, the importance of digital transformation for employees and customers has never been clearer as employees expect (and increasingly demand) the same kinds of digital experiences at work as they get in their personal lives.
The result? Massive executive interest in workforce experience. That’s why we’d like you to download our on-demand webinar.
Michael is a best-selling author on digital transformation and customer experience, and has on over a dozen “Global CX Thought Leaders” lists. He's also a Teaching Fellow at UC Berkeley’s Lester Center for Entrepreneurship and Innovation at The Haas School of Business.
Daniel is a customer experience focused entrepreneur. He has nearly two decades of experience helping organizations solve problems and improve performance by focusing on their customers.
“We see a change in direction at Microsoft. And McorpCX helped us with that – they set up the framework, they set the vision of how to do it, they co-created with us, they trained us. We are now able to operate with a much more outside-in, customer-obsessed approach than we could two years ago.”
- Microsoft - Chief Experience Architect, Customer and Partner Experience