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Press Releases and Publications

Image of Experience Rules Title Cover
New Book Unveils the Operating System for Experience Management Success
Authors Michael Hinshaw and Diane Magers Announce the Publication of “Experience Rules! The Experien...
McorpCX Acquires myCXvision to Accelerate Customer-Centric Planning
McorpCX Acquires myCXvision to Accelerate Customer-Centric Planning and Activation for Customer Experience Leaders
McorpCX’s acquisition of myCXvision to help make experience capabilities assessments and CX action p...
Customers are taking to social media to share feedback. Are businesses listening?
With customers responding to surveys less and less, companies are looking to AI to analyze nontradit...
McorpCX and CXPA Support Customer Experience Professionals
McorpCX and the CXPA Expand Their Relationship Supporting Customer Experience Professionals
McorpCX becomes a Silver Sponsor of the Customer Experience Professionals Association, supporting th...
Join the Customer Experience Masters Academy (CXMA)
The All New Customer Experience Masters Academy (CXMA)
McorpCX launches CXMA eLearning to educate, train, and engage everyone in an organization on custome...
McorpCX included in Now Tech: Customer Experience Strategy Consulting Practices, Q1 2022 Report
McorpCX announced that Forrester Research, Inc has listed the Company in their recent report Now Tec...