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Digital Customer Strategy & Experience Consulting Report

Published June 20, 2022

ALM Intelligence/Kennedy Research

ALM Intelligence/Kennedy Research named McorpCX a global leader in their Digital Customer Strategy & Experience Consulting report.

ALM Intelligence/Kennedy Research has named McorpCX a global leader in their Digital Customer Strategy & Experience Consulting report, positioning us as highest in “Depth of Consulting Capabilities” on The Kennedy Vanguard™, relative to the other providers evaluated in the report.

In and of itself, pretty exciting stuff. But to also be recognized as ‘Best of Breed’ in the Customer Experience Design capabilities matrix is exceedingly gratifying–particularly when we’re being compared with global leaders like Accenture, Bain, Deloitte, IBM and McKinsey, among others.

As ALM analyst Nathan Simon noted in the report, “McorpCX stands out in particular for the depth of its capabilities in customer experience design and customer insight – two areas of the market where the ability to meet clients’ needs is much more dependent on providers’ level of subject-matter expertise and their engagement-specific implementation capabilities than on the overall scale of their operations. This narrow but deep market position enables McorpCX to effectively serve both the SME market and the largest global corporations.”

Download the report to learn more.

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