Here’s your Customer Journey Mapping Toolkit.
Below, please find the four components of this Journey Mapping Toolkit. We hope you find them useful – and welcome your comments and questions!
Please email firstname.lastname@example.org or call us at +1.866.526.2655. We’ll make sure to put you in touch with one of our senior staff!
Here you go…!
Customer Journey Mapping Webinar 1.0
This McorpCX webinar will help you avoid the common traps and provide the insights needed to create and truly leverage Customer Journey Maps to bring your customers closer.
Customer Journey Mapping Webinar 2.0
Listen to this recorded webinar and take a deep dive into leveraging Customer Journey Maps to create innovative, differentiated experiences that will distinguish your company in a crowded marketplace.
Experience Blueprinting Webinar
Experience Blueprints are an operational tool used to accelerate the design and delivery of great experiences. Learn to turn customer pain points into execution-ready blueprints to improve customer experience.
Customer Journey Mapping: 10 Tips for Beginners
Journey maps are powerful tools to design differentiated customer experiences. Get the Customer Journey Mapping: 10 Tips for Beginners eBook to avoid common pitfalls, and boost success.
- Download the presentation slides here
You have your toolkit – so, happy mapping! And please don’t forget – we’re here, as always, to help. Cheers!