- Who We Serve
As compelling as the business value of delivering better CX is, proving the ROI of customer experience investments remains a challenge.
In this webinar, we draw a direct line between CX investments and business impact, and give strategies for sharing this with those who control the budgets,addressing:
...both for making the case for CX, and for putting it into practice. You’ll learn what questions to ask, pitfalls to avoid, and actions to take.
Watch the Webinar and get a copy of the deck with a quick signup at right.
“We see a change in direction at Microsoft. And McorpCX helped us with that – they set up the framework, they set the vision of how to do it, they co-created with us, they trained us. We are now able to operate with a much more outside-in, customer-obsessed approach than we could two years ago.”
- Microsoft - Chief Experience Architect, Customer and Partner Experience