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Posts by Michael Hinshaw, Founder & CEO

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About Michael Hinshaw, Founder & CEO

Michael and his team help companies integrate digital and customer-centric innovation to improve business performance by transforming how they interact with customers.

Publications
Customer Experience

The False Tradeoff Between Customer Experience and Customer Privacy

Michael Hinshaw for Content Science Review How would you answer if every company you dealt with asked you this question: “Which is more important to you? Customer experience... Read More