Here you can watch our 2019 Webinar on measuring—and Proving—the ROI of customer experience (expanded with new content in 2022 - link to that webinar here).
Download the slides here, watch the webinar below, and as always, reach out with your questions or comments.
"Your emails are the best source of original customer experience thinking I know."
Ashley G., a loyal subscriber since 2004
"Your emails are the best source of original customer experience thinking I know."
Ashley G., a loyal subscriber since 2004
McorpCX is independently recognized as a top customer experience services and solutions company, enabling and guiding leading organizations since 2002.
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