There’s a proven approach for boosting customer listening system ROI.
As business leaders demand greater value from their VoC investments, common challenges are emerging, along with the best practices, tools and techniques to overcome them. They’re relevant to customer listening pros in any organization.
For this webinar, we gathered a panel of technology and insights experts from McorpCX to discuss what’s happening in VoC, and what it means for you. You’ll learn:
- Which modern VoC tools and techniques offer the greatest “bang for the buck”
- How leaders get and use VoC insights that drive business results
- Where AI and Machine Learning fit
- Specific actions you can take to define and accelerate VoC success
- And much more!
Plus: You’ll get the 7 Habits for Better VoC ROI quick-reference sheet to help you plan a path to better VoC System outcomes, based on the best habits of CX leaders.