Future-ready your journey mapping, management, and orchestration
Monday October 2 2023, 12pm PT, 3pm ET
Future-ready your journey mapping, management, and orchestration
Monday October 2 2023, 12pm PT, 3pm ET
AI, ML, etc., etc. … the technology is evolving faster than anyone can keep up with. It isn’t slowing down, and it isn’t going away. But for those that embrace it the results can be staggering.
Soon (if not already), you will find yourself bogged down with dozens of static customer, employee, partner, etc. journeys, struggling to connect the stories, opportunities (not to mention prove the ROI of your work) and impact.
The good news is, you can future-ready your journeys and jump ahead (and over your competition) with execution-oriented frameworks and methods, leveraging CX tech to consolidate findings, coordinate cross-functional efforts and drive change prioritized for business impact.
In this session you will:
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