<img alt="" src="https://secure.businessintuition247.com/264129.png" style="display:none;">

Unlock Experience-Led Growth in Minutes 

Discover exactly how ready your organization is for experience-led growth, and the capabilities you have that can unlock it. With XOS Pulse, you will:

  • Accelerate customer-centric growth and measurable business results

  • Pinpoint your organization's experience management strengths and gaps

  • Get a fast, objective, and free capabilities assessment for teams up to 5.

No long workshops. No costly consultants. Actionable results in minutes.

See how your organization compares to others across Strategy, Culture, Innovation, and more.

Trusted by Leading Enterprises to Drive Real Results

Trusted by 100+ CX leaders at global enterprises including…

AI and Customer Expectations Have Changed the Rules — How You Assess Your CX Capabilities Should Change Too

XOSPulse-graphic-1

Problem

Lack of Alignment

Without a shared framework, CX efforts become fragmented. Strategy, operations, and frontline teams operate in silos – leading to misalignment, duplication, and stalled momentum. XOS Pulse highlights gaps, and helps you align your org.
XOSPulse-graphic-4

Problem

Meaningless Measures

You’re measuring but not learning – Because other customer experience maturity assessments tell you where you are – but not how, why, and where you’re stuck, and how to move forward. With XOS Pulse, you get capabilities maturity insights and clear actions. 
XOSPulse-graphic-5

Problem

No Path to Action

Most assessments stop at diagnosis. They don’t tell you what to prioritize, how to align your teams, or where to invest for the biggest impact. XOS Pulse shows you where you are, and benchmarks you against your competition so you can learn what actions to take to better compete. 

Why This Matters: 

In a world where customer expectations are rising and experience is a differentiator, knowing where your experience management capabilities stand is key to competitive success. Not knowing is a strategic risk that can negatively impact business outcomes including revenue, relevance, and retention. 

Pinpoint your CX maturity in 8 key dimensions and get a tailored improvement roadmap in minutes, not months.

Meet XOS Pulse – AI-powered, research-backed, and built on the proven Experience Operating SystemTM (XOS). Benchmark across your organization and industry, chart your desired path forward, and prioritize key actions to quickly and credibly mobilize experience-led improvements that align with and support business imperatives. 

XOSPulse-graphic-2

Benchmark + Prioritize with Confidence

The faster, smarter way to benchmark and improve CX maturity. XOS Pulse uses AI and machine learning to analyze your responses, compares them to hundreds of organizations, and generates a tailored roadmap you can act on immediately.
screen_beyond_measurement

Move Beyond Measurement to Impact

Where others stop at general maturity scores, XOS Pulse goes further.  It’s AI engine - XOS IQ - identifies capability gaps, prioritizes actions, and recommends proven strategies to align teams and accelerate ROI.
XOSPulse-graphic-3

Holistic, Credible, and Accessible

Built on the validated XOS framework, XOS Pulse gives leaders a trusted, research-backed view of CX maturity. Free for up to 5 users, it empowers any team to accelerate experience-led growth with smarter, faster decisions.

All Features at a Glance

Review the full list of benchmarks, features, and improvement tools designed for scalable, enterprise-grade experience transformation.

Experience-Led Growth, Simplified

Start Free
Launch your team’s assessment in minutes (no contracts, no consultants, no complexity).

Benchmark + Diagnose
Instantly see how you score across 8 XOS dimensions – and where your biggest gaps are.

Act + Improve
Get a tailored roadmap with proven actions to align teams and accelerate growth.

What Business Leaders Say About XOSTM

headshot_neal_berg

"The Experience Operating System generates return on investments and continually strives to meet human needs and expectations."

– Neal Berg | Global CX Strategy and Service Design Leader at Honeywell

heashot_tabitha_dunn

"The Experience Operating System (XOS) can help you plan out the next stages of your experience improvement roadmap."

– Tabitha Dunn | former Global Head of Customer Experience and Sales Technology for Hitachi, emeritus Chair of the Customer Experience Professionals Association (CXPA)

headshot_vivek_bhaskaran

"The Experience Operating System (XOS) (is) a nexus of technology, data and strategy, enhancing every touchpoint across the customer journey."

– Vivek Bhaskaran | Founder and CEO of QuestionPro, a leading customer and employee insights and analytics company with over five million users

headshot_Elisabeth_Zornes

"A system that will help you understand, connect with, and nurture relationships with your customers - driving your business's success in a rapidly evolving landscape."

– Elisabeth Zornes | Entrepreneurial and Innovative Chief Customer Officer at Autodesk

Ready to accelerate your customer experience maturity?

Turn insights into measurable business impact, and unlock your AI-enabled CX roadmap in minutes

Start for free with up to 5 team members.
No credit cards, no obligations

FAQs

What is XOS Pulse?
XOS Pulse is an AI-powered tool that quickly measures your CX maturity, finds gaps, and provides a clear plan for improvement.

What makes XOS Pulse different?
It delivers instant, data-driven insights to align teams and drive real business results—unlike traditional surveys.

Will I get actionable insights?
Yes. You’ll get a prioritized action plan with specific recommendations you can use right away. 

Do I need technical skills?
No. It’s made for business leaders and teams—no technical background required.

How is my data protected?
Your data is secured with enterprise-grade encryption and regular security audits.

Who can use it?
Any organization, large or small in any industry.

What does it cost?
Free for up to 5 users. Larger teams can choose a paid plan for more features.

XOS™ and The Experience Operating System™ are trademarks of Michael Hinshaw and Diane Magers, used with permission.

Copyright © 2025 McorpCX LLC. All Rights Reserved.