Hi Dawn,
Every organization that wants to better understand its customers has deployed some sort of customer listening system. From Microsoft Polls to Qualtrics, and everywhere in-between, Voice-of-the-Customer (VoC) options, sophistication, and ROI vary wildly.
Join us for our upcoming webinar on May 12th, 7 Habits for Maximizing ROI With a Successful VoC Program. We will discuss what’s happening in VoC, what it means for you, as well as: